Welcome to the Squeakly's FAQ! We're here to make your home shine so you can shine even brighter! Let's dive into the essentials!
Squeakly is a worry-free solution that gives you more time to enjoy with your friends and family. If you are looking for a dedicated and long-term cleaning service, Squeakly is your obvious choice!
We make homes across the entire Greater Victoria Area shine! If you are ready to #shinebrighter, give us a call. Oh yeah, and we don't charge travel fees!
That's easy! Just hop on our website, click on one of those inviting yellow buttons to provide us with some info and we will connect with you shortly! Or just text/call us and we will set you up in no time!
From regular maintenance cleanings to deep cleans that tackle every hidden corner of your home, we do it all! We also offer move-in/move-out cleans, pre-possession cleans and pre-sale preparations. Your wish is our command!
We don't! We set our price based on the square footage and the specific characteristics of your house.
Easy! We conduct an over- the-phone consultation when our knowledgeable (and friendly) customer
experience representatives ask you a series of questions to learn more about your needs. We will confirm the cost of the initial and recurring cleans with you to ensure you're comfortable and that we are meeting your desires.
Well, it depends on how messy you are... kidding! It's entirely up to you - we offer weekly, bi-weekly and monthly services to meet your needs. We also offer one-time cleaning services for those who need to prepare for that special mother-in-law's visit (or want to have their house cleaned just because).
We encourage open communication with our clients - help us help you! Just provide specific instructions or highlight focus areas, and we'll ensure they are addressed during the cleaning process.
No! We are 100% ready to roll with our own supplies and equipment! In fact, we won't use yours - we have a specific system to ensure that your home is safely cleaned without any cross-contamination. How cool?
We use eco-friendly, non-toxic products because we love the planet as much as we love clean homes. Need to know more? Drop us a line!
You bet. Our cleaners are extensively trained and also bonded and insured for your peace of mind. Every cleaner goes through a criminal check, we have WorkSafe BC coverage and carry General Liability Insurance. Bam!
Nope! You can be out and about, conquering the world while we make your home shine. Just leave us a key or a magic door code, and we'll take it from there.
You are more than welcome to! Our cleaning teams are courteous and friendly. They have a schedule to follow, so please allow them the space they need to complete their work.
We love pets! But you know them better so if you think they might interfere or be scared by the process, it's safest for everyone if they are crated.
We typically operate in teams of three, so your home will shine in no time! The initial appointment is typically 2hrs+ and recurring cleans can take anywhere from 60 minutes to several hours, depending on the size of your residence.
No problem! We understand that life happens - just give us at least 24 hours' notice, and we will take care of it! But a bit of sad news - if it's less we will have to charge you 50% of the cost to help us regroup and compensate our cleaners fairly.
We are glad you asked! We take all major credit cards or you can pay by e-transfer. If you are enrolled in recurring services, the easiest way is to securely store your credit card in our system and it will be charged automatically after each clean so you don't need to deal with invoices.
Oh, no! This is not how we roll! If you're not 100% happy with our service, let us know within 24 hours. We'll rush back to make things right because your satisfaction is our top priority!
COPYRIGHT © 2024 Squeakly. All Rights Reserved
COPYRIGHT © 2024 Squeakly. All Rights Reserved
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